Shipping policy

We offer free shipping on all orders within the contiguous United States.

Canada, Alaska, and Hawaii: Unfortunately, we cannot offer free shipping to these locations at this time. The shipping cost will be calculated and quoted after your order is placed (or upon request before ordering). We will contact you with the exact shipping rate and options before proceeding with production, and you will have the opportunity to approve the shipping cost or cancel the order if needed.

Order Processing & Production

All prints are made to order. Once your order is confirmed, production of your custom acrylic print begins. Current production times are typically 10–15 business days. Shipping begins after production is complete.

Shipping Times

Shipping times are estimates only and vary depending on your location. Most orders within the continental United States are delivered within 10–15 business days after production is complete. Deliveries to Alaska, Hawaii, and Canada may take longer. We are not responsible for delays caused by carriers or circumstances beyond our reasonable control.

Shipping Address & Changes

You are responsible for providing accurate and complete information when placing an order, including your full name, shipping address (no P.O. Boxes), telephone number, valid email address. We are not responsible for mis-delivery resulting from incorrect or incomplete information supplied by the customer.

Once an order has been placed, changes are generally not possible. The only exception is updating the delivery address on unshipped orders. To request an address change, please email us at shop@fullerfineart.photography before the order ships.

Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information.

Damaged or Lost Packages

Please inspect your package immediately upon delivery. If your order arrives damaged, notify us in writing within 7 days of delivery at shop@fullerfineart.photography with clear photographs and a description of the damage. We will work with you to resolve the issue.

Risk of Loss

Risk of loss pass to you once the products are delivered.